'A key factor in delivering a quality speech and language therapy service is supervision. Supervision refers to a formal arrangement which enables an SLT or support practitioner to discuss their work regularly with someone who is experienced and qualified. Two forms of supervision are recommended

Cathy and Sam are able to provide 'clinical supervision' which 'provides an opportunity for practitioners to obtain case supervision outside the line management structure. It is a formal arrangement where SLTs can discuss their interventions, including the feelings that are engendered' (CQ3 © 2006).